Warranty Policy
At Espirito, we use only the finest materials to manufacture each item with love. Our designs and craftsmanship are our pride, ensuring you receive a perfect product. We offer a year-long warranty from your date of purchase for any defects in the material and craft. Please read the following warranty policy carefully to ensure a stressless use of your product:
- Notification of Damaged Product: Please inform us via email within 48 hours of delivery if your product has been damaged during transportation.
- Warranty Coverage: Our limited warranty covers products purchased through Espirito directly, with valid proof of purchase, as long as the invoice shows that the product was purchased within the warranty period
- Shipping Charges: The customer will bear all shipping charges for warranty claims. We do not arrange for pick-ups or courier services in such cases.
- Inspection and Resolution: Our skilled craftsmen will inspect your product thoroughly upon receipt, and if a defect due to workmanship is found, we will either repair or replace the product with the same style or a style of equal value, based on the original purchase price, free of charge. If the same style is not available for replacement, you will be given the option to choose a suitable replacement.
- Voiding of Warranty: Please note that this warranty is only valid if the product has not been damaged by accident, negligence, unauthorized service, or factors unrelated to defects in materials or workmanship. Additionally, a valid receipt must be included to qualify for this warranty.
- Covered Manufacturing Defects: The following defects are considered manufacturing defects covered under the warranty:
· Problems with zippers.
· Loose stitching.
· Hardware malfunction.
Not Covered Under Warranty
The limited warranty does not cover damages arising from negligence, misuse, wear-and-tear, accidents, or failure to follow the product instructions.
- The following examples are not covered under our warranty:
· Scratches, soiled spots, or marks from normal use.
· Discoloration, wrinkles, or dampness from storage or use.
· Damage from adhesives.
· Exposure to chemicals or products with alcohol.
· Improper care.
· Exposure to water or rain.
· Breakage due to excessive weight. - Warranty Claims for Items Not Purchased Directly: For warranty claims on items not purchased directly through Espirito, please get in touch with the authorized retailer from whom the product was purchased.
- Electronic Devices and Personal Property: Our limited warranty does not cover the replacement or cost of any electronic devices (including but not limited to mobile phones, laptops, iPads, tablets, or any other electronic devices) or personal property inside or outside of the Espirito product, under any circumstances.
- Additional Disclaimers: We want to assure you that we stand behind the quality of our products. However, except for the limited warranty expressly set forth above or to the extent restricted or prohibited by applicable law, we disclaim any and all other warranties, express or implied, including any warranty of quality, merchantability, or fitness for a particular purpose. We also cannot be held liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty on any product
- Repair Time: Our usual repair time is four to six weeks, excluding shipping time.
If you have any further questions regarding our warranty policy, please do not hesitate to contact our customer support team at info@espirito.in. Thank you for choosing Espirito. We are committed to ensuring your utmost satisfaction with our products and services.